http://localhost:8080/xmlui/handle/123456789/68 2026-05-08T14:09:05Z 2026-05-08T14:09:05Z Wushe, Ruvimbo http://localhost:8080/xmlui/handle/123456789/4569 2025-10-14T13:20:44Z 2023-01-01T00:00:00Z

Title: The Effects of Adoption of Data Analytics on Audit Efficiency. A Case of KPMG Zimbabwe Authors: Wushe, Ruvimbo Abstract: Audit clients have continuously developed big data, which is difficult for auditors to work with, especially without corresponding digital tools. This research study was on the effect of adoption of data analytics on audit efficiency at KPMG Zimbabwe. Auditors at KPMG have been spending more audit hours and costs than expected and this is because of evolution of big data by clients which is difficult to work with without full implementation of data analytics. The main objective of this study was to explore the effect of data analytics on audit efficiency. Literature was reviewed on the two variables of the study data analytics and audit efficiency. Literature on sub-objectives was also reviewed so as to enrich the study and through that review, the research gap was determined. Descriptive research design and mixed approach method were adopted for the study. Data was collected through questionnaires and interviews. The targeted population was the KPMG external audit department and stratified random sampling and convenient sampling was used for questionnaires and interviews respectively. Secondary and primary data was used in the study. Data collected was mainly presented in the form of tables, graphs and pie charts. Data collected through questionnaires was analyzed quantitatively by use of descriptive statistics and to be specific measures of central tendency (mode) and measures of frequency (percent) were used. Data collected through interviews was analyzed using qualitative coding and analysis. Through the respondents of the questionnaires and responses by interviewees this research discovered that adoption of data analytics has a positive effect on audit efficiency, and this was supported by other scholars who were reviewed in chapter two. This study recommended KPMG to fully adopt data analytics as this does not only improve audit efficiency, but it also improves audit quality, effectiveness and client service. Though there are challenges encountered when using data analytics, the study also discovered solutions to address those challenges.

2023-01-01T00:00:00Z Ngundu, Takunda S. http://localhost:8080/xmlui/handle/123456789/4564 2025-10-14T12:55:04Z 2023-01-01T00:00:00Z

Title: The Benefits and Challenges Faced by Banks Due to the Use of E-Banking: A Case Study of ZB Bank Limited Authors: Ngundu, Takunda S. Abstract: The goal of the study was to demonstrate how e-banking has been adapted globally and in Zimbabwe. Additionally, it highlights the advantages and difficulties of e-banking for both customers and banks. The study used data from ZB Bank Limited and was conducted in Harare and Mutare. Questionnaires and interviews were used to gather this information. In-depth analysis of this data was done using existing literature as well as other pertinent journal publications. According to the statistics gathered, e-banking offers customers convenience and time savings. The banks gain because there is less stress from other clients and fewer paperwork because everything is recorded electronically. However, social engineering fraud affects both banks and customers. The study ultimately provided recommendations on how to best address some of the difficulties encountered and how to enhance the benefits.

2023-01-01T00:00:00Z Mvundura, Precious F. http://localhost:8080/xmlui/handle/123456789/4563 2025-10-14T12:42:04Z 2023-01-01T00:00:00Z

Title: Assessing the Adoption of Digitisation in the Banking Industry. A Case Study of Steward Bank. Authors: Mvundura, Precious F. Abstract: The research focused on assessing the adoption of digitalization in the banking industry, using Steward Bank as a case study. The research paper was mainly expected to serve as a guide in understanding digitalization, the merits and drawbacks brought by the digitalization and assess the level of its adoption in the banking industry. The study used qualitative research design and collected data, and data was presented using tables, pie chart and graphs. A sample of thirty participants was taken out of a population of 250 from Steward Bank workers from the period of 2020 to 2022. Based on the sample it was evident that digitalization adoption has brought positive results to the operation of Steward Bank despite risks associated with it namely money laundering and fraud. Various stakeholders are still waiting for this digital banking encounter which has brought a transformative upgrade such as 24/7 baking and rapid response times. The study urges Steward Bank to invest more on its digital banking to become a purely digitalized bank. In addition, the Bank must make extra effort in educating its customers hence stands to gain more from the adoption of digital banking system.

2023-01-01T00:00:00Z Ishimwe, Sandrine http://localhost:8080/xmlui/handle/123456789/4551 2025-10-14T07:20:35Z 2023-01-01T00:00:00Z

Title: Effect of Outsourcing on the Performance of Telecommunication Companies. Authors: Ishimwe, Sandrine Abstract: Over the years, largely it has been noted that a lot of organisations are embarking on outsourcing as a strategy to improve the performance of the organisation so as to become competitive in a turbulent business environment but some still suffer in relation to their goal achievement; lower productivity, lower quality, unstable profits and capacities grossly underutilized. This research focuses on presenting the findings from an analysis of the effect of outsourcing on telecommunication companies using a descriptive survey research design. The underlying objectives of the research were to identify the activities outsourced, ascertain reasons telecommunication companies outsource and to determine the competitive advantage derived from outsourcing. The Resource-Based View was used to derive a theoretical framework to determine the key influences outsourcing as a process had on the selected organisation's performance. Thirty questionnaires were distributed using non probability sampling techniques namely convenience and purposive sampling techniques. The questionnaires were distributed among the middle and lower-level management. The feedback was analyzed using Microsoft Excel for easy comprehension of facts. The findings have shown that telecommunication companies that developed collaborative relationships with their suppliers achieved higher levels of success with outsourcing. Additionally, outsourcing had a great impact not only on the cost reduction but also on other goals of operational strategies such as focus on core competencies, improve profitability and productivity which makes it become inherently more strategic. In view of the findings, the researcher recommended telecommunication companies to ensure costs of managing the outsourcing process does not outweigh the benefits of outsourcing and identify if outsourcing is worthiness’ in the organization. To conclude the research, further research was suggested by the researcher to be done in other organizations located out of Zimbabwe for validation of the findings.

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