http://localhost:8080/xmlui/handle/123456789/71 Fri, 23 Oct 2026 11:35:32 GMT 2026-10-23T11:35:32Z http://localhost:8080/xmlui/handle/123456789/5107 Title: The Prospects for the Implementation of Results Based Management in Service Delivery in Urban Local Authorities: A Case of Mutare City Council Authors: Shayamano, Tafadzwa R. Abstract: This study seeks to analyse the prospects of the implementation of Results Based Management (RBM) in service delivery in urban local authorities. It sought to bring out how RBM helps to improve the delivery of services by urban local authorities. In this study 30 residents, 12 staff members at city council and 7 key informants were the research participants. Open-ended questionnaires, key informant and unstructured interviews are the research instruments that were used in this research. Findings from the research showed that RBM plays a crucial role in enhancing better service delivery in local authorities. It ensures that results in terms of services are produced given that there has been a crisis whereby urban local authorities are failing to provide sufficient services to the citizens. Such critical services included water, road network, refuse collection, the environment. However, there are notable challenges faced by urban local authorities in implementing RBM. For the implementation of RBM to be successful among urban local authorities, this study recommends that there should adequate resources. The government must chip in and provide grants to local authorities and the local authorities themselves have to engage into partnerships. The salary level needs to be improved. All officials and employees need sufficient training and education in RBM to become skilled and competent. It is necessary for the implementation of RBM to use a bottom-up approach. Thu, 01 Jan 2015 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/5107 2015-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/5106 Title: Implementation of the Environmental Impact Assessment Policy in Zimbabwe: Case Study of Small-Scale Mining in Pickstone Area, Chegutu Authors: Pedzisai, Simbiso Abstract: The study sought to examine the implementation of Zimbabwe’s Environmental Impact Assessment (EIA) Policy of 1997, assessing the gap between the theory and practice and the causes of such variances. More specifically, the study examined the extent to which the EIA policy was being implemented as planned or enacted using small scale gold mining activities in the Pickstone area of Chegutu District as a case study. Semi structured questionnaires, key informant interviews as well as document analysis of the EIA policy, regulations and procedures were used to gather data in this case study survey. Data was also gathered from 16 small scale gold miners who were holders of the mining certificate issued by Ministry of Mines and Mining Development and had undertaken the EIA process for their operational mining activities and three officials from the Environmental Management Agency (EMA). The respondents were selected using purposive sampling and snowballing. The study found out that the EIA policy of Zimbabwe has regulatory content and is backed legally by the Environmental Management Act (EMAct) Chapter 20:27 of 2002 and its regulations. The policy which is implemented both at the top and at the bottom by EMA and small scale miners respectively was noted to be at variance with some of the provisions of the legislation. Gaps were noted between some of the EIA principles set in the policy in theory and the practice on the ground. Using the 5 C protocol the factors noted to be critical to the small scale miners in implementing the EIA policy were lack of financial and human resources capacity. The economic and political situation in Zimbabwe were also noted to be affecting the EIA policy implementation in Zimbabwe. The commitment of the small scale miners and the importance of clients and coalitions such as Environmental Consultants in the implementation of the policy was also explained. The study showed that there is still room for improvement in the implementation of the EIA policy of Zimbabwe with particular reference to small scale mining. Thu, 01 Jan 2015 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/5106 2015-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/5105 Title: The Practice of Citizen Participation in Local Authorities: Case of Masvingo City Council Authors: Gwamure, Samson Abstract: The study primarily sought to identify and analyse citizen participation practices being undertaken by Masvingo City Council. The study was conducted in Masvingo City and the total sample size was 40 respondents who were Masvingo City Council residents, Civil Society Organisations as well as the City Council Officials.Primary and secondary data was used in the research and two self-administered questionnaires and an in-depth interview guide were used as research instruments. Secondary data was mainly from Masvingo City Council, Civil Society Organisations and Government reports as well as academic journals. The study established that the citizens recognise the importance of their participation; however,Masvingo City Council was not effectively promoting the participation of citizens and Civil Society Organisations. The challenges identified by the respondents as obstacles to their participation include, ineffective dissemination of information, political party influences, imposition of issues by Council and limited time for discussions at meetings.The study recommends that firstly, there is need to align the Local government Act chapter 29:15 with the Constitution of Zimbabwe amendment number 20. It must mention the processes, procedure and stages of citizen participation and it should bind local government Administrators and Councilors to widely consult citizens before any policy is made. Secondly, there is need of political education and citizens’ sensitization on citizen participation in local government as well as the involvement of Civil Society Organisations in the policy-making process; thirdly, effective information dissemination is also very important in enhancing participation. Finally, Full Council meetings needs to be held at ward level for the convenience on the citizens. Thu, 01 Jan 2015 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/5105 2015-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/5104 Title: Knowledge and Policymaking Competences of Nursing Professionals Authors: Chipindirwe, Patrick Abstract: This study sought to understand the knowledge and policymaking competences of nursing professionals in Zimbabwe’s public health institutions. In this study, three Zimbabwe Nurses’ Association staff members, two Zimbabwe Medical Health Board staff members, and eight nurses were used as the research subjects. Interviews based on a self designed interview guide were used as the research instrument. Documentary review method was also used to provide a broadened base of information on nurses’ involvement in policy making processes. The study showed that while nursing professionals in public institutions exhibit policymaking competences, the infective organisational structure of ZINA, resource constraints, legislative restrictions and gender disparity negatively affected nurses’ involvement in PMPs. This study recommends that ZINA should establish an effective organisational structure that will allow nurses to engage in PMPs, nurses should engage development partners and the training curricula for nursing should include educational materials on PMPs and government processes. Finally, the study recommended that further research be undertaken in order to establish how evidence based public health polices can be formulated. Thu, 01 Jan 2015 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/5104 2015-01-01T00:00:00Z