An In-Depth Investigation Assessing the Impact of Having a Warehouse Management System [WMS]. A Case of Pulse Pharmaceuticals.

Abstract

This study examines the impact of implementing a Warehouse Management System (WMS), A case study of Pulse Pharmaceuticals. The research will be conducted using a case study approach. Primary data will be collected through a questionnaire with the company's management, accounts department, information technology department, procurement department and warehouse department. The research is guided by several objectives which reduced order processing errors, improved inventory visibility, lower stock outages, faster-automated generation of ordering documents, reporting capability to management on order processing, labour efficiency, and warehouse capacity utilization and ensure profitability. The research's conclusions demonstrate that the firm's management of inventory accuracy will be greatly improved after the deployment of WMS, with a decrease in overstocking and stockouts, enabling the company to maintain ideal inventory levels. Additionally, the deployment of WMS will result in a decrease in the company's logistics expenses since order fulfillment will be optimized, traceability will be raised, and shelf-life management was improved, which decreased the likelihood of overstocking or losing money as a consequence of product obsolescence. The investigation also showed that the introduction of WMS has a favourable effect on the business' profitability. In this study, a qualitative approach will be used. In line with the research findings, the researcher made the following recommendations to Pulse Pharmaceuticals. Pulse Pharmaceuticals should adopt the WMS. However, lots of investment should be done to implement and operationalise the system. The researcher recommends that Pulse Pharmaceuticals Company should employ fast and better warehouse management systems such as the Standalone WMS and Cloud WMS which is a Cloud-based WMS systems that can be quickly deployed with lower up-front costs.