Electronic Business at St Giles Rehabilitation Center.

Abstract

The study is a qualitative study on electronic business in the health sector. E-business is considered as any transaction that companies do over a computer be it selling of products and services between individuals and companies without any physical movement from one place to the other. This research aims to examine the use of e-business in the health sector, with insights from St Giles Rehabilitation Centre. Research objectives to the study are to identify the use of IT department in the health sector, to measure the impact of neglecting the e-business side, to explore the magnitude of growth of health facilities in e-business and to identify the importance of e-business in the health sector. The research was limited only to one health facility which is St Giles. Theoretical framework to the study is the theory of acceptance model (TAM). The purpose of this study is to introduce the TAM to the application of e-business in the healthcare industry. Nonprobability sampling was used, that is purposive sampling. In depth interviews are used to collect data and it was analysed using content analysis. All ethical considerations was practiced during the research.