The Effectiveness of Open-Source Software Versus Closed-Source Software in Zimbabwe.

Abstract

The thesis compares open-source software (OSS) and closed-source software (CSS) in terms of price, security, innovation, and community involvement to determine which model offers better performance and value in different contexts. Using literature review, case studies (e.g., Linux and Windows), and survey data, the research finds that OSS excels in innovation, cost-effectiveness, and adaptability due to collaborative development and open access to code. However, its decentralized support can be a drawback for non-technical users. CSS, while more expensive and less flexible, provides stronger support, ease of use, and stability—advantages for organisations prioritizing reliability and consistency. Ultimately, the study concludes that the choice between OSS and CSS depends on an organisation’s specific needs, technical capacity, and strategic goals.